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Kerry Siggins to Keynote DMA Conference in New Orleans
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Kerry Siggins is the CEO of StoneAge, Inc., a fast-growing manufacturing company based in Colorado. Kerry was named the EY Entrepreneur Of The Year in 2023 and was a finalist for Colorado’s CEO of the Year in 2017. StoneAge is recognized as a top 100 company to work for by Outside Magazine. Kerry sits on several boards and is a member of Young’s President Organization (YPO). She is a dynamic, sought-after speaker who presents worldwide at corporations, universities, seminars, and conferences. She hosts several podcasts, including the wildly popular podcast Reflect Forward. She is an author, blogger, and contributor to Forbes, Entrepreneur, Authority Magazine, and BIC Magazine, and her blog is visited by thousands of readers each month.
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Party of
One: Why Embracing Solo Dining Is Good for Business
As the
stigma surrounding solo dining continues to dwindle, single-party reservations
are becoming one of the fastest growing markets in the food and beverage
industry. According to Lightspeed's 2024 State of Hospitality report,
45% of respondents are often dining solo – and not only at fast-casual
restaurants.
So, what's
driving the spike in solo dining?
Workplace
Dynamics
Many
individuals are dining solo due to work-related reasons – from needing to grab
a bite on a business trip to desiring a change of scenery while working
remotely.
In addition,
the rise of return-to-office mandates has motivated younger demographics to
relocate for work, and many of these employees are chomping at the bit to
explore the local dining scene.
Shifting
Family Structures
Recent data
from Pew Research reveals that many Americans are marrying later in
life, while others are leaving the knot untied altogether. Approximately 69% of
U.S. adults were married in 1970, while 50% were married in 2021, and only 37%
of those ages 25-49 were married with kids – a drastic decline from the 67% of
Americans who were married with children in 1970.
It's no
surprise that, as the American family evolves, the dining landscape follows
suit, and as more adults choose to live alone, the demand for flexible dining
options will continue to grow.
Self-Care
and Mindful Eating
Some solo
diners view the activity as a form of self-care, claiming that it offers them a
few moments of peace and quiet and an escape from the everyday grind.
Others view
dining alone as a natural opportunity for mindful eating – a practice that
includes paying close attention while eating and incorporating all physical and
emotional senses into the experience.
For Joshua
Carlucci, a food writer at Tasting Table, solo dining checks both of
these boxes. "Some of the best eating experiences I've had have been while
dining alone at a restaurant, fully immersed in the flavors, textures, and
presentation of the plates without reservation," he shared.
A
Notable Business Opportunity
Regardless
of the motivation behind solo dining, embracing it is a smart move for
restaurateurs. Debby Soo, CEO of OpenTable, reported that
single-party reservations have increased by 8% year over year; however, even
though the stigma associated with solo dining has dramatically declined, it
hasn't disappeared completely – and it's up to restaurants to make up the
difference.
So, what are
some practical ways restaurants can cater to solo diners?
Update
Interior Design
Provide
comfortable and inviting spaces where patrons can relax without feeling singled
out, such as bars, counters, communal tables, and lounge areas.
"Creating
engaging spaces for solo diners that allow them to feel like they're a part of
the communal atmosphere is key," said Robert Ervin, owner of Ervin
Architecture.
"In our
design approach, we ensure that typical solo areas, such as the bar, are
centrally located and surrounded by plenty of dining tables."
Train
Employees
Encourage
staff to normalize solo dining by starting with a "table for one" greeting,
treating solo diners the same as they would larger parties, and removing extra
table settings.
"Focus on
hiring and training high-quality staff that can warmly chat with solo diners
without being overbearing. It's important that they feel noticed but not
rushed," advised Milos Eric, general manager of OysterLink.
Offer
a Tasting Menu
Much like
their more communal counterparts, many solo diners prefer to sample a little
bit of everything a restaurant has to offer instead of committing to one larger
entrée or wasting money and leftover food by ordering several dishes. One
solution is to create a tasting menu that introduces guests to an array of
culinary experiences.
It appears
solo dining is here to stay – and adapting to the ever-evolving needs of the
modern diner is what will continue to give restaurants staying power. Food Institute Focus
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The Lunch
Line: What's Driving Higher Costs at QSRs?
Data from
the Toast digital restaurant platform show eating out at quick-service
restaurants (QSRs) for lunch in the second quarter got more expensive, with
prices up more than 4% from last year. And though hourly rates were up for
employees, tips were down.
Toast
examined same-store sales of 13 food types from QSRs aligned with its platform
in 20 cities.
Sandwiches
and wraps proved the most popular choice for lunchtime patrons, despite their
$11.26 average price, up 4.6% from last year. The only states where they were
bested were California, Nevada, Oregon and Texas, where tacos had a leg up.
The price of
bowls, burgers and soft drinks rose by the same percentage to $12.98, $11.45
and $3, respectively. The increase for burritos (4.3%) brought their price to
$10.74, and the price for an order of fries was up 4.4% to $6.04. Good news for
the diet-conscious: Salad prices increased just 2.7% to $11.42.
The news was
even worse for people living and working in Hawaii, Colorado, California,
Nevada and Arizona where prices were even higher. Sandwiches and wraps in those
states averaged from $12.20 in Arizona to $13.37 in Hawaii.
The increase
in soda prices apparently convinced lunch customers to go without. The most
expensive drinks were found in Maryland, where soft drinks averaged $4.05.
Sales were off 4.9% in the quarter, nationally.
An
interesting finding was that sales activity at QSRs in the early hours – 4 a.m.
to 11 a.m. – grew while dinner and late night – 4 p.m. to 9 p.m. and 9 p.m. to
12 a.m. – fell.
Richmond,
Virginia, saw the biggest increase in breakfast activity (15%), with
transactions at dinner time falling the most in Columbus, Ohio (9%), and
late-night munchies dropping the most in Oklahoma City (15%).
Not all
cities followed the trends. Breakfast transactions fell in Atlanta (7%), Denver
(5%) and New Orleans (2%) while the cities that saw the biggest increases in
dinner activity were Philadelphia (5%) and San Francisco (5%).
At lunch,
Philadelphia saw a 7% increase while Atlanta saw a 7% decrease.
California's
decision to boost the minimum wage to $20 rippled across the nation, as average
wages increased to $16.98. (The federal minimum wage is still at $7.25 an hour,
though most states have set a higher floor.)
But, as
wages increased, tips added to credit card transactions decreased to an average
18.8%, dipping to 19.3% at full-service restaurants and 15.9% at QSRs. Tips
were the highest in Delaware (21.5%) and lowest in California (17.3%). Food Institute Focus
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3 Fall
Flavors Poised to Surpass Pumpkin Spice in Popularity
The
popularity of pumpkin spice has officially fallen like autumn leaves. According
to a recent survey of 2,000 American adults by Talker Research on behalf
of Post Honey Bunches of Oats, 58% of respondents reported that they now
favor alternative fall flavors over pumpkin spice, and 45% reported fatigue
with the once-beloved spice blend.
Surprisingly,
Millennials are leading the charge – the same generation that was largely
responsible for its meteoric rise after Starbucks debuted the first Pumpkin
Spice Latte (PSL) in 2003. What was initially a sippable seasonal experiment
quickly snowballed into an internet sensation and cozy autumn trend on social
media platforms like Instagram; but after two decades of pumpkin spice
dominance, Americans are ready for a change.
So, which
autumn flavors are starting to steal the spotlight?
2024
Fall Favorites
The survey
results revealed that three fall flavors are giving pumpkin spice a run for its
money this year, and they're neck and neck. About 39% of Americans ranked
cinnamon as their favorite, with 37% favoring salted caramel and 36% choosing
candy apple. Pumpkin spice finished in fourth place at 32%, followed by:
· maple (28%)
· s'mores (28%)
· pecan (26%)
· toasted
marshmallow (24%)
· sweet potato
(20%)
· cranberry (19%)
Some
generations are more fervent in their flavor preferences than others, though.
Approximately 32% of Millennials are more likely to go to bat for their
favorite autumn flavor, compared with 19% of Gen Xers.
Timing is
another topic of discussion, as 32% of respondents contend that pumpkin spice
should be off limits in every season but fall, while 14% expressed the same
sentiment toward candy apple. In contrast, 35% believe salted caramel and
cinnamon are acceptable flavors to enjoy year-round.
Nearly a
third of Americans claimed they'll happily indulge in any fall flavor they
please, regardless of the season.
America's
nostalgic attachment to autumn remains strong, with 34% of respondents
identifying fall as their favorite time of year. However, the rise of
alternatives like cinnamon and salted caramel suggests a broader trend toward
flavors that are not confined to one specific season and can offer much of the
versatility that pumpkin spice lacks.
This
evolution reflects a changing market in which consumers prioritize variety and
novelty over tradition and nostalgia.
What
This Means for the Industry
Many
retailers and brands are already leveraging these shifting preferences as an
opportunity to diversify their 2024 fall offerings and resonate with their
target markets.
Werther's
Original is
capitalizing on the popularity of both caramel and candy apple by adding
limited-edition Caramel Apple Hard Candies to its seasonal line alongside
existing crowd pleasers like Maple Crème and, you guessed it, Pumpkin Spice.
Starbucks will be unveiling or reviving
several seasonal items, including the Iced Apple Crisp Cream Chai, and Oat Milk
Iced Apple Crisp Shaken Espresso, in addition to their classic PSL, Pumpkin
Cream Cheese Muffin, and more.
Some
retailers are adding a new dimension of "spice" to their pumpkin spice sweets
with chipotle, cayenne, and other spicy seasonings, extending the summer's
swicy trend into fall.
While
pumpkin spice is unlikely to disappear entirely anytime soon, its decline as
the undisputed flavor of fall signals not only a change in customer tastes but
also a large-scale trend toward flavor personalization and diversification
moving forward. Food Institute Focus
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Store
News:
Walmart and Burger King are partnering
to offer dining discounts to Walmart+ subscribers. Members will be eligible for
25% off Burger King digital orders every day and will receive a free Whopper
every three months. Full Story
Chick-fil-A plans to launch a streaming service.
The Atlanta-based chicken sandwich chain is reportedly creating a platform that
will feature unscripted, family-friendly shows as early as this fall, reported Restaurant
Business (Aug. 21). Full Story
Subway closed 23 locations in Oregon and
Washington after the brand terminated Portland-based Cap Ten Enterprises,
reported Restaurant Business (Aug. 21). Full Story
McDonald's will invest $1.3 billion in the UK
and Ireland over the next four years. The company plans to open 200 new stores,
upgrade 1,500 others, and test new restaurant formats in the region, reported The
Wall Street Journal (Aug. 21). Full Story
Taco Bell said it's making breakfast optional
for franchisees to give them better flexibility "to focus on key drivers of
growth." Operators can begin opting out of breakfast in October, reported QSR
Magazine (Aug. 22). Full Story
Red
Lobster is closing
more restaurants across the country amid its ongoing Chapter 11 bankruptcy
process. In a bankruptcy filing Thursday, the company said it was rejecting the
leases of 23 struggling locations that it had deemed to be a drain on its
finances. It plans to vacate the restaurants by Aug. 31, reported Restaurant
Business (Aug. 25). Full Story
As many of
its fast-food competitors continue to struggle from a recent decline in
consumer spending, Wingstop's profits are taking flight — partially due
to a winning combination of their signature item, chicken wings, and sports. To
capitalize on this phenomenon, the chain is leveraging live sports events as an
opportunity to advertise their offerings to a captive audience, reported CNBC
(Aug. 26). Full Story
Fast-casual
restaurant Rōti Modern Mediterranean has filed for Chapter 11
bankruptcy protection. The Chicago-based company seeks new investors while
continuing operations, reported The New York Post (Aug. 27). Full Story
The Habit
Burger Grill changed its name – albeit very slightly – and launched a new menu.
The chain will now be called Habit Burger & Grill and features a new menu,
reported Restaurant Business (Aug. 28). Full Story
Raising
Cane's plans to
celebrate its 28th anniversary with a new gold location. Its new Boston
location will be gold-colored, including the walls, seats, counters, floors,
and ceiling. As part of its celebration, the chain will donate $28 million to
local communities, reported Restaurant Business (Aug. 27). Full Story
Chipotle is giving big bonuses to executives
to stay with the company. With the departure of Brian Niccol, the
fast-casual chain is giving retention bonuses to keep its top executives at the
company. CFO Jack Hartung, who was set to retire in 2024, will be
staying at Chipotle indefinitely. Other executives have been moved to new roles
which will take effect on October 1, reported Restaurant Business (Aug.
27). Full Story
Shake
Shack is closing
nine underperforming units, in California, Ohio and Texas, due in part to what
it termed cannibalization by other nearby locations, reported Restaurant
Business (Aug. 28). Full Story
Modern
Market Eatery has
been acquired by Thrive Restaurant Group. Formerly a sister brand of Qdoba,
the fast-casual restaurant chain expands the group's multi-brand portfolio that
also includes Applebee's Neighborhood Grill, Bakesale, Carlos
O'Kelly's, and HomeGrown, reported Nation's Restaurant News (Sept.
7). Full Story
Mediterranean
fast casual restaurant chain Cava reported same-store sales gained 14.4%
in the July 14-ended second quarter, including a 9.5% increase in traffic. That
comparable sales result laps an 18.2% increase a year ago, for a two-year sales
increase of more than 32%, reported Restaurant Business (Aug. 22). Full Story
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Understanding an audience is crucial for any performance program's success. To address this, Creative Group has introduced an audience assessment tool that explores the personal motivations driving individuals in sales and channel incentive programs. Before rolling out this new solution to customers, Creative Group gave it a test run to understand its full potential. Click here to read how it went!
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Executives
on the Move:
PepsiCo named Mark Kirkham SVP of
marketing to oversee Pepsi, Mtn Dew, and Starry, reported AdAge
(Aug. 19). Full Story
Tony
Roma's has named
interim Chief Executive Mohaimina "Mina" Haque as CEO, reported Franchising.com
(Aug. 22). Full Story
Outback
Steakhouse parent Bloomin'
Brands has tapped Michael Spanos as its next CEO, reported Restaurant
Business (Aug. 26). Full Story
Red
Lobster tapped
former P.F. Chang's CEO Damola Adamolekun to take over the company,
reported The New York Post (Aug. 26). Full Story
Checkers
Drive-in Restaurants
has named Chris Tebben as its new CEO. Tebben is a former Starbucks
and Mars Retail Group executive. Full Story
Whataburger
CEO Ed Nelson
will retire at the end of 2024 after a two-decade tenure. Debbie Stroud,
the chain's current EVP and COO, will step into the role effective Jan. 1,
2025. Full Story
Nothing
Bundt Cakes has
named Yum Brands' Wanda Williams as COO, reported Nation's
Restaurant News (Sept. 5). Full Story
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Extreme
Weather Taking Toll on Crops, Livestock This Season
Food price
inflation may have eased but weather-related threats may send grocery prices
soaring in the near future, with everything from the coffee crop in Brazil and
olives in Europe to wheat and barley in California suffering from the effects
of extreme weather conditions.
Climate
change has had a major impact on the 2024 U.S. growing season.
In addition
to drought and heat, heavy rains have pummeled crops in northwest Iowa and
southwest Minnesota, corn and soybeans taking the brunt of the damage.
Farmers
growing crops like corn, potatoes, rice and wheat may find their land no longer
suitable for such staples by 2050, the Food Policy Research Institute warned.
Alex
Tyink, CEO of Fork
Farms, told The Food Institute climate change is causing an average
20% decrease in crop yields. Additionally, supply chain issues along with food
and resource waste are leading to a reduction in nutritional quality.
In the U.S.,
agricultural exports have slipped into a deficit because of reduced yields. In
Greece, drought sapped groundwater supplies, leading to the worst harvest in a
decade.
"While some
businesses can easily alter their crop and business model, it is not so
possible for our family-owned business [Laconiko] as we are not only sustaining
a family tradition, but our heritage," Niko Adamopoulos, a
fourth-generation olive producer in Greece, told FI.
"While in
the past, minimal to no watering of our olive fruit trees was necessary, we
have quickly realized the importance and necessity of watering our trees. ... As
we experience the impact of increased heat and droughts, for example, we have
subsequently learned the importance of utilizing an irrigation system and have
had to implement various new irrigation systems to maintain our quality."
The 2024
crop also was affected by a severe olive fruit fly infestation. Climate
scientists note as the planet warms, insect population and activity increase.
"Extreme
weather is damaging or destroying crops globally, especially coffee, cocoa and
avocados. Some farmers now grow tea or palm oil instead of coffee," said Greg
Barber, whose eco-printing company, Eco Friendly Printer, has
shifted to using 100% recycled paper because of the effect climate change has
had on many tree species.
September
marks the beginning of the coffee growing season in Brazil, following an
unusually hot winter that reduced soil moisture reserves to dangerous levels,
said Jon Davis, chief meteorologist at Everstream Analytics.
Earlier this year, Vietnam saw reduced coffee crops due to heat stress while
Indonesia was hit by severe flooding that affected both the size of the crop
and its quality.
Climate
change in northern Nigeria has turned grazing land into desert, forcing herders
out of their traditional areas and into the urban area surrounding the capital.
The result, Africa News reported, is cattle grazing along the medians in
Lagos, blocking traffic.
Joshua
Fisher, science lead
at climate tech company Hydrosat, said the rapid pace of climate change
means growers need to change their approach.
"Some crops
must be replaced either with more water efficient crops or even the same crop
but a variant with improved water use efficiency. Some fields must go fallow,"
Fisher said. "Climate change is a battle, but new tools like thermal imagery
can equip society to tackle those challenges and secure our global food
supply."
Fork Farms'
Tyink said one solution is to eliminate weather and supply chain variables by
moving toward hydroponics.
"Hydroponic
farms provide the community access to fresh foods such as leafy greens,
peppers, tomatoes, cucumbers, herbs and more every month, regardless of
climate. ... Hydroponically-grown vegetables and fruits are packed with nutrients
since the food is grown in the community it is served in, making them among the
healthiest fresh foods available," Tyink said, adding a new lettuce crop can be
produced every 28 days. Food Institute Focus
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5-Star Reviews: Tide Professional and Downy Professional
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Trust your in-house laundry needs, such as uniforms, towels and linens, to
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Detergent and Downy Professional Fabric Softener lineup. "I work in the
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if it's oil-based," a reviewer wrote. "I'm so happy I got to try
this." The lineup can be used in commercial or residential machines.
Provide your business with a trusted clean in one wash with Tide Professional
and Downy Professional. Learn more at pgpro.com.
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July
Features Worst Traffic Growth Since January
Comparable
sales dipped 2.3% at the nation's restaurants in July as comparable traffic
dipped 4.6%, according to Black Box Intelligence.
"This steep
decline was driven by a combination of external factors, including a surge in
viewership for the summer Olympics, a rise in Covid-19 cases, and unusually hot
weather in the West and Northeast," wrote the authors of the report.
July's
traffic growth was the worst since January, when the industry reported a 7%
decline. Average check growth also dropped to 2.4% during the month. Full
Story
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